Business subscription

The subscription that best suits you depends on the intensity of your usage. If you expect that the largest subscription will not offer sufficient capacity or that you will temporarily have a peak in usage, please contact us for a customized solution.

Even if your usage reaches one of the quota, your forms will remain available. This gives you time to upgrade and the certainty that your forms will always be available. When a quota is almost reached, you will receive a warning by email.

Quota Business subscription

Submissions per month

The number of times your forms are completed and submitted within a calendar month. Each time someone clicks the submit button, the number of responses for that month is increased by one.

Stored results

The number of completed forms that are stored within your account. You can delete these yourself or set a retention period. If desired, you can increase this quota with extra storage space for €200 per 1,000 forms per year.

Requests per month

The number of times your forms are called up within a calendar month. This also includes:

• Viewing published statistics (if enabled)
• Consulting published result entries (if enabled)

File upload space

The space taken up by files, expressed in megabytes (MB). This also applies to files uploaded by respondents via your forms. You can expand your subscription with additional storage space for €50 per 250 MB per year.

Extras

A business subscription offers various extras compared to a standard subscription.

Availability

Our infrastructure is fully redundant. This means we guarantee an up-time of at least 99.5%. If this guarantee is not met, we offer compensation.

Unlike standard subscriptions, forms with business subscriptions are not automatically blocked when quota are exceeded or the subscription expires.

Features

Business subscriptions include the following features (optional for standard subscriptions):

• User management
• Workflow
• Validations
• Lookup
• Dependencies
• Page layout
• Secure data transfer
• Personalized emailing
• PDF generator
• SMS
• Webhooks

Learn more about the features.

Payment by invoice

In addition to online payment, business subscriptions can also be paid by invoice. The subscription starts immediately after the subscription or upgrade has been purchased.

Support

For business subscriptions, questions asked by email or telephone are given a higher priority. We guarantee a response time of up to 2 business days.

Account manager

Business subscribers are assigned a dedicated account manager. You can discuss your wishes regarding your forms and your account with your account manager.